Passive CRM
Passive CRM involves systematically analyzing trusted data sources to detect and integrate relevant developments, and other signals of change directly into your client systems.
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Passive CRM is used by our clients to move from re-active to pro-active client relationship management, and to enter meetings fully informed on the latest updates relating to their clients.​​
Applications
Monitor your key accounts, act when relevant updates occur. Stay aware of the wider community context surrounding your clients.
Monitor your client portfolio
Stay informed and aware of important changes or updates
Extract information from communications data
Passive CRM is a valuable tool for organizations that want to stay ahead of the game and offer more personalized services
Improve Decision
Making
Passive CRM can provide organizations with the information they need to react to changes, jump on opportunities and anticipate risks. Use all the data to make better informed decisions.
Increase Resilience
Passive CRM helps you to be more agile and adaptable, enabling you to respond effectively and capitalise on unforeseen events and changes in your client base.
Enhance Your
Competitive Edge
Stay ahead of the curve, identify emerging business opportunities early on, take advantage of new developments, and outsmart competitors. Capitalize on every opportunity and drive revenue growth.