Privacy Policy

Introduction

Knights Analytics the trade name for the legal entity Knights Advanced Analytics B.V. This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

Topics:

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• What data do we collect?

• How do we collect your data?

• How will we use your data?

• How do we store your data?

• Marketing

• What are your data protection rights?

• What are cookies?

• How do we use cookies?

• How to manage your cookies

• Privacy policies of other websites

• Changes to our privacy policy

• How to contact us

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What data do we collect?

In case you provide information to Knights Analytics, Knights Analytics collects the following data:

- Personal identification information (Name, email address, phone number)

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How do we collect your data?

 

Knights Analytics may store data that you have provided to us. We store and process data when you:

- Are in contact with our business development team;
- Are in contact with the Customer Success team;
- Fill out the contact form on the homepage;
- Request product information or a publication through our website or social media channels;
- Respond to a recruiting or marketing campaign (via our website or via a third party);
- Register for a meeting or event through the website or via a third party;
- Send us an email;
- Join our the online community;
- File a support request through our ticketing system;
- Use the web-portal of our product.
 

How will we use your data?

Knights Analytics collects your data so that we can:

- Respond to your message / inquiry submitted through the contact form;
- Respond to your request for product information;
- Respond to your request to plan a meeting with one of our staff;
- Respond to your application to one of our open recruiting positions;
- Invite you for the event for which you have registered yourself;
- Answer your support request entered via our ticketing system;
- Answer your support request sent to our Customer Success Team;
- Authenticate you in the web-portal of our product.

Knights Analytics will not share your data with any partner companies other than for the internal use explained below.

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How do we store your data?

Knights Analytics can store your data for internal use in the following situations:

- In the SaaS software of our CRM provider, which is also the provider of our ticketing system;
- In the SaaS software of our Community chat service provider;
- In the back-end of our product web-portal.

Knights Analytics will keep your Personal Identification Information for a limited period of time, namely three years. Once this time period has expired, we will either delete or anonymize your information or, if this is not possible, then we will securely store your information and isolate it from any further use until deletion is possible.

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Marketing

Knights Analytics would like to send you information about our developments, products and services. You may always opt out by directly responding to a mailing or emailing us at hello@knightsanalytics.com

You have the right at any time to stop Knights Analytics from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please let us know through hello@knightsanalytics.com

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What are your data protection rights?

Knights Analytics would like to make sure you are fully aware of your data protection rights with respect to data in the categories mentioned under 'How do we store your data?'. Every user is entitled to the following:

- The right to access -- You have the right to request Knights Analytics for copies of your personal data.
- The right to rectification -- You have the right to request that Knights Analytics corrects any information you believe is inaccurate. You also have the right to request Knights Analytics to complete the information you believe is incomplete.
- The right to erasure -- You have the right to request that Knights Analytics erases your personal data.
- The right to restrict processing -- You have the right to request that Knights Analytics restricts the processing of your personal data.
- The right to object to processing -- You have the right to object to Knights Analytics' processing of your personal data.
- The right to data portability -- You have the right to request that Knights Analytics transfers the data that we have collected to another organization, or directly to you.

If you make a request, we will process your request within one month, but likely much sooner. If you would like to exercise any of these rights, please contact us at our email: hello@knightsanalytics.com

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Cookies

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Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. Knights Analytics is not a fan of collecting cookies and we value your privacy. However, to make sure we can support you the best way possible, we added a message bubble via Wix on our main website www.knightsanalytics.com . The cookie allows you to navigate through the website without losing the dialogue of us together. Feel free to reach our for questions.

For further information, visit allaboutcookies.org .

How do we use cookies?

Knights Analytics uses cookies on its website to facilitate the following:

• To identify registered members (users who have opted to registered to the website).

• To monitor and analyze the performance, operation and effectiveness of Wix's platform.

• To ensure our platform is secure and safe to use. 

 

How to manage cookies

You can set your browser not to accept cookies, and the above website (allaboutcookies.org ) tells you how to remove cookies from your browser.

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Privacy policies of other websites

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The Knights Analytics website contains links to other websites. Our privacy policy applies only to our website (https://www.knightsanalytics.com  ), so if you click on a link to another website, you should read their privacy policy.

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Changes to our privacy policy

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Knights Analytics keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 13 October 2023.

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How to contact us

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If you have any questions about Knights Analytics’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: hello@knightsanalytics.com